HMHP / Phase I
Seventeen views
of the same system.
Evidence dossiers examine the major domains of hospitality occupational mental health before theory attempts to integrate them.
Evidence before architecture
Discovery preceded explanation. Observation preceded abstraction. Evidence preceded architecture.
Each dossier is a working synthesis, not a claim of finality. Open the source file for the full review.
01 / Evidence dossiers
What the literature
has been showing.
Burnout & occupational exhaustion
Exhaustion, cynicism, depletion, job insecurity, workload, and intention to quit.
Open dossier ↗S-002Emotional labor
Surface acting, emotional regulation, role performance, and the cost of managing feeling at work.
Open dossier ↗S-003Customer aggression & mistreatment
Incivility, harassment, service conflict, and organizational protection.
Open dossier ↗S-004Leadership & psychological safety
Leadership, trust, communication, support, and the capacity to speak up.
Open dossier ↗S-005Work-life conflict & recovery
Spillover, boundaries, irregular schedules, recovery opportunity, and restoration.
Open dossier ↗S-006Depression & psychological distress
Distress and depressive symptoms as outcomes within an occupational system.
Open dossier ↗S-007Anxiety
Occupational anxiety, uncertainty, and the patterns that generate or relieve distress.
Open dossier ↗S-008Sleep, fatigue & shift work
Sleep disruption, circadian strain, fatigue, and recovery constraints.
Open dossier ↗S-009Substance use & self-medication
Coping motives, occupational exposure, alcohol culture, and behavioral adaptation.
Open dossier ↗S-010Suicide, crisis & critical incidents
Crisis, self-harm risk, trauma exposure, intervention timing, and system failure.
Open dossier ↗S-011Trauma, PTSD & critical incidents
Critical incidents, trauma responses, and the conditions of recovery.
Open dossier ↗S-012Resilience & protective resources
Coping, psychological capital, social support, and adaptive strengths.
Open dossier ↗S-013Help-seeking & stigma
Care barriers, disclosure, access, stigma, and early support.
Open dossier ↗S-014Equity & vulnerable populations
Identity, hierarchy, precarity, discrimination, and unequal exposure.
Open dossier ↗S-015Interventions & organizational programs
Workplace programs, policy levers, leadership practice, and organizational change.
Open dossier ↗S-016Assessment & measurement
Screening instruments, measurement choices, and the challenge of integration.
Open dossier ↗S-017Research gaps & conceptual integration
The open questions that connect the literature to a systems-level theory.
Open dossier ↗What comes next
From separate findings
to shared explanation.
The evidence does not disappear inside HOMSM. It remains visible, traceable, and available for challenge.
Enter the model ↗